3 Portofino 1908 at Pensacola Beach

Very Good
Traveller Type: family with young children
  : View was amazing and resort was convenient. beds were comfortable and staff was great
  : condo was a little dated, remotes were missing batteries

Very Good
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : Restaurant not open for breakfast
  : No restaurant available for breakfast.No pool towels.Mold in bathrooms.Close dryer rusted not operableDrapes falling down tied up with ropes

Poor
Traveller Type: young couple
  : The views and common facilities are great
  : The furniture areas not nice… now was there enough of it. Looked like a college apartment’s furnishings. No rugs, speakers nailed to walls, walks needed pairing.. tv clickers didn’t work.. no channels that we like… ceiling fans we’re not fully operable. One of the worst apartments we’ve stayed in & we paid a lot for this!

Good
Traveller Type: family with young children
  : I just need to let you know that your refrigerator wasn’t working properly and the grill at patio didn’t work I was aspecting to have those services because I bring my family to enjoy it but not more than that everything else was good I hope you do something about it

Very Good
Traveller Type: family with young children
  : First I stayed in 1908 , right across the beach Great views nice sun rise very quiet
  : Again 1908 apartment , first we walked in was the view very nice , but sleeping 8? Not posible my family of 5 when to walk mart an purchase a aire mattress Why here1 is the spare mattress have black stains All over 2 the nice chairs in the picture also have stains , Rule number one on rental units please change sheets and don’t use colored ! Find hairs also is not good ideal !

Good
Traveller Type: family with young children
  : Location was perfect, views were incredible. Great for viewing the blue angels air show on the beach.
  : Outside Entrance parking lot to Elevators was always dirty, the trash cans were always over flowing with trash the entire time we were there. Our condo was poorly equipped in kitchen. We planned on cooking and had very little utensils which made it more difficult to cook large meals. Things were broken such as a table roller, all the curtains were broken with strings dangling. The grill was filthy/ extremely grimy. We think grill has never been cleaned? Unfortunately, there was a lot of mold in bathrooms and not very sanitary with dead bugs in the master bathroom. Very little sitting accommodations in the living room and only a small table with two chairs on balcony in which one of those chairs was broken on the balcony. We really wanted to sit on the balcony so we ended up using our own beach chairs because the condo only provided limited uncomfortable broken outside table and chairs. Over all it's a nice size condo with beautiful views. However, looks like the cleaning crew is lacking, the furniture outdated and old. Maybe owners never go and see? Condo Definitely needs maintenance, deep cleaning and updated more comfortable furniture. Grill maybe need to be replaced. Looks dangerous!! Nice size - very dirty and uncomfortable furniture and kitchen needs new utensils, pots and pans.

Wonderful
Traveller Type: family with young children
  : Away from the touristy area, very relaxing and the views from our balcony & bedrooms were absolutely beautiful! All the water sports were great & a very good deal to buy the package. You can do so much & not give any thought to spending too much. Staff was very pleasant & accommodating. Sam’s is white & very soft.
  : Needs a little more information on how you sign up for the jet ski & other amenities, we had to call concierge a few times. In our unit the washer & dryer were very old especially the dryer. They worked fine just looked a little gross. Needed more silverware. We bought food to grill out, since the balconies all have grills, only to find out when we got there that you are not allowed to use grills. Didn’t say anything about that in description.

Very Poor
Traveller Type: family with young children
  : The view from balcony and the pools.
  : I have sent photos. There was feces splattered on the walls of 2 of the bathrooms in our unit, there was hair and sticky stuff in bathroom drawers, the grill was so disgusting we could not use it, the unit air filter was disgusting and probably had never been changed. It took 2 days to get a new one! The ice maker did not work. I notified Hosteeva of these the night we arrived and the ONLY thing that was addressed was the air filter 2 days later. A manager finally contacted me 2 days after returning home to offer a $200 voucher! I paid over 3K for 4 nights and expect for that much money to have NO issues whatsoever!

Very Good
Traveller Type: review category business travellers
  : Property was Great
  : Everything was good on the Property. I needed sheets for one of the beds. I called the front desk. I left a voicemail. Later I went to the front desk told the lady at the desk that I had called and left a message. And I had not heard anything,because it had been a few hours. She look at me and said ok and was what looked like she was writing down what I needed and my room number. But I never received the sheets or a phone call!