BEI San Francisco Trademark Collection by Wyndham

Fair
Traveller Type: young couple
  : The room was large and recently renovated. The workout facility was quite large--three hotel rooms combined.
  : In room, one side of the bed was very broken down so that it collapsed about a foot from the floor when you sat on it. The bathroom tub had been poorly 'bath-fittered'--the drain would not seal, and the tub itself felt spongey because of the plastic tub only loosely fitting over the original one. The biggest defect to the hotel is location: Market Street is a mess due to homeless folks and construction, and almost all stores and restaurants in the area have closed, including the While Foods that was across the street.

Fair
Traveller Type: family with young children

Disappointing
Traveller Type: group
  : It didn’t serve breakfast and the carpet was dirty.

Good
Traveller Type: with friends

Good
Traveller Type: family with young children
  : I made the mistake of reading the reviews after booking and committing to BEI. I must say a lot of these reviewers made this place seem like it was Cecil Hotel and I was spooked, but it’s really not that bad at all! Yes there are homeless people on the streets and yes they do drugs, but if you plan to just lay your head at BEI and be out and about all day in Frisco you won’t even be bothered. There’s a security officer in the lobby and the parking garage is secure. I’m sure if the hotel had a choice to clean up the streets around them they would… I hope.The lobby was very inviting, the lighting was a bit dark but not bothersome to where I couldn’t see. Staff were friendly and did their job. My basic king bed room and bathroom was pretty decent and clean. Within walking distance of the city hall and with the hotel being so close to a law school there were quite a few people out and about walking around, so no major concerns if walking alone, but do so during the day. Target is nearby, and near transit to take you to Fisherman’s Wharf, or can drive about 20min or so and park.
  : Leading customers in to thinking there’s an actual grab and go bar, as displayed on your website. Although the vending machines as the alternative isn't a bad idea, I think customers would appreciate it more if there were some honesty. Parking costs sooo much! $55 a day is pretty steep. Be advised if you’re wheel chair bound or struggle going up and down stairs get dropped off in the lobby - when parking in the garage there are a few steps on P1 to get to the elevator. Lastly, give the disclaimer a head of time that water bottles are offered free of charge but upon request.

Good
Traveller Type: family with young children
  : Fitness room, balcony.
  : Neighbourhood is worrying at night

Disappointing
Traveller Type: young couple

Fair
Traveller Type: young couple
  : Staff

Poor
Traveller Type: family with young children
  : We liked the lobby
  : Didn't like the dirty rug in our room or that only one elevator worked. I didn't like the raised price to keep our car in your garage

Wonderful
Traveller Type: family with young children