Red Roof Inn Indianapolis North - College Park

Very Poor
Traveller Type: review category business travellers
  : the rooms were very nice and clean
  : The front desk staff was very nasty a older Caucasian lady was very disrespectful and rude I would never go back to this location again

Very Poor
Traveller Type: family with young children
  : The location
  : The room was disgusting! Paint peeling, bird shit all over the door (I had to clean the door handle before I opened the door), no racks on the refrigerator, only 1 light worked, blood stains and burn holes on the comforter, holes in the towels, and outlets did not work. I had to pay a $50 deposit for the room and I had to fight to get it back because I used a hand towel with holes in it to clean up a shake that fell on the floor and the towel was 'stained' from the shake but mostly from the dirt on the floor. The front desk worker was a male who was blatant about not respecting women and refused to change his mind about my deposit. The manager changed her mind once I went back to the room and used a bar of soap to clean the shake off the towel with holes in it and gave me my money back. We were over an hour late to the event we were there for. Disgusting and a horrible weekend. I will never stay there again and will make sure I do not stay in another hotel owned by this family. They are crooks and cheap.

Very Poor
Traveller Type: young couple
  : Nothing
  : Absolutely shocked! And this issue still isn't even resolved! Booking.com is trying to get our $200 back from the hotel for not even meeting basic expectations. Filthy, holes and stains in sheets, door lock broken, non smoking room smelled like cigs, pot and air freshener.

Very Poor
Traveller Type: family with young children
  : Nothing
  : Rude staff, bathroom was disgusting and dirty, no clean towels, and someone tried getting into my room in the middle of the night

Very Poor
Traveller Type: solo traveller
  : Staff
  : Bed spread had holes in it , room old fashion and had holes in wall

Fair
Traveller Type: Traveling as Couple
  : Sheets was stained bathroom has a weird smell when you turn on the shower

Very Poor
Traveller Type: young couple
  : This was probably our worst experience EVER!! The linen was soiled...on BOTH beds. There was what appeared to be splashed blood on the wall. We asked for clean linen, " they won't be in until the morning." We asked for another room, " we don't have another...they are all about the same." We asked to speak to the manager, " they are out of town." We will NEVER consider staying at Red Roof again!!! NASTY!!! NASTY!!! NASTY!!!

Disappointing
Traveller Type: family with young children

Very Poor
Traveller Type: group
  : Location and parking lot.
  : Everything else. Cleanliness (it was not cleaned at all, hair everywhere), staff, confort, structure.Very bad staying overall, stayed there due to INDY+NBA weekend (few options in the city).Would never go back there again.PS: We were in three friends, and only two towels were available, we asked for an additional towel and they say there was none available.

Very Poor
Traveller Type: group
  : Shower was the best thing about the room. Freeway convenient. Restaurants near by.
  : Rooms was nasty. Cracked paint hanging from the ceiling and missing. Black mold in the shower. Holes in the wall, behind bathroom door. Towel rack/holder was missing. Drywall patches in the room that wasn't finished or painted. Paint on entry door was falling off. The AC unit barely worked. The beds where very uncomfortable, 2 small pillows per bed, stains on the pillow cases, had to go and buy pillows and cases to sleep on. Found long strands of black hair on my sheets from cleaning ladies I'm assuming. Didn't use the blankets. Sad I had no other choices or place to stay. Would not recommend this place to anyone. Not to mention, i booked a room for 1 night on Saturday July 20 2024 got charged $150.38. Decided to arrive a day early on July 19 2024 and booked a room for that day got charged $237.50 Why more money?? I feel I deserve a refund or something. Rooms are nothing like what they show in the pictures on the Red Roof Inn website.