SpringHill Suites by Marriott Houston Brookhollow

Very Poor
Traveller Type: young couple
  : Nothing at all... We arrived late and had little time to inspect the room until the next morning and the room was Horrible
  : There was no mention of the facility being renovated. The room and specially the bathroom was filthy, shower curtain was tore, bathtub was filthy with mold in multiple places, the water did not drain properly, couch was terribly stained room had a bad odor

Poor
Traveller Type: young couple
  : Front desk lady was nice
  : The property is under construction there was NO CABLE so tv was unavailable. The bathtub had mold

Poor
Traveller Type: review category business travellers
  : the bed
  : mold in the shower, wet carpet (I almost fell from a slip from the wet carpet to the tile), no tv, sketchy wifi

Very Poor
Traveller Type: young couple
  : After a very long day my partner and I finally arrived at the hotel (August 4th) We had been calling all day because the reservation was accidentally made for the 5th but we got no answer…guy at front desk helped us switch it over no big deal. We go into the hotel room and I immediately am HEAVILY disappointed. A weird smell took over the whole room and I had to use half a bottle of spray to mask the old moldy odor. I walk to the sink to brush my teeth only to find a hair…I walk into the bathroom and find short pubic hairs around the toilet…DISGUSTING!!! I open the shower and find long black hairs all around! I walk over to the bed look at the sheets and there’s an odd stain right next to the pillows. The floors were not clean at all…for $150 a night I feel like the least they could do is vacuum and clean up the bathroom! Heavily disturbed so we left and could not even speak to the guy at the front desk because he was napping! Absolutely appalled by this establishment.