Cozy Chalet (15-013)

Fair
Traveller Type: Family with Young Children
  : I loved the patio and the big loft upstairs.
  : The back door didnt close properly and my dog got out and I was unable to find her until the next day.the pots and pans had dried food on them from the previous renters.the patio had dirty dishes still on it. The power went out,as it very often does up in the mountains, but there was no generator or backup power available and I lost the food I had in the slow cooker and things I had in the freezer.checkout was early so it made the day leaving more difficult.and I do not like the fact that if items are accidentally left that you charge us to look for them and charge us more to ship them instead of giving them the option of picking them up or getting it themselves.

Very Poor
Traveller Type:
  : Getting the key was easy as it was a combination lock. However the place was filthy and absolutely disgusting. We felt uneasy to sit or sleep on the beds as everything in the house was dirty. We had to leave a day earlier as we didnt feel comfortable staying for the rest of the trip.
  : Everything was dirty, rooms, couches, beds, floors, bathroom, kitchen utensils. And everything made noise when walking around the house. In the room downstairs you could hear the person using the restroom that was above us. Really not happy with my stay here. Also we were charged $44 for parking and we were not notified of this

Very Poor
Traveller Type:
  : There is no phone signal in the room, so it is impossible to receive calls and text messages. I couldn't connect to the Internet after I entered the WiFi password as instructed. The contact connection above the email also cannot be opened. I drove out and texted customer service where I found a weak signal, but I didn't get a timely response. Eventually I lost all contact with the outside world during my stay.