Sea Dunes 603 by RealJoy Vacations

Poor
Traveller Type:
  : The beach
  : Condo had lots of problems & things not working.

Fair
Traveller Type: Family with Young Children
  : I enjoyed the view and size of the condo. The beds were comfortable kitchen had all utensils, pans, plates we needed.
  : We had a rough start, I attempted to speak to someone about an early check in around 2pm and the website repeatedly kicked me off the chat link so once we finally received our code and checked in at 4 before we even had a chance to completely unpack the vehicle we received a call at approximately 4:15 saying our toilet was NOT working and they had no idea what toilet was not work and that a handy man would be in to fix it with complete disregard to the value of our time once he show up I questioned why it was not fixed prior to check in when maintenance had ample time to do so between the 10 am check out and 4 pm check in. I was rudely told he's the only person working here. Then at approximately 4:45 after maintenance had already left we received another call informing us that our TV was not working and again they had no idea which tv was out. There was multiple items in the drawer put away with crusted food still on them which didn't make sense when the sales representative told us they did extensive covid cleaning and that was the reason maintenance couldn't come before our check in to fix the tiolets. We also had an issue with the broken chair left in our dining room my boyfriend sat down and fell out of the chair due to to the screws holding the seat on being completely removed! So why not throw in some extra pains from the lack of common sense to take out a broken chair from the dining area that resulted in a fall along with the time wasted. It's extremely unprofessional and I expected more based on all the amazing reviews I saw which have proven to be false advertising.