Clarion Hotel Fort Mill Near Amusement Park

Fair
Traveller Type: family with young children
  : Close to Carowinds
  : The fact Wednesday morning before 6am there was drilling, hammering and the stapling somewhere outside my room. When checking out I told the young lady at the desk who said there was no construction work being done that maintenance didn’t come in until 10. I looked at her and said I’m well aware what those noises were. She said it was probably someone in another room … really don’t think she cared. I also gave her a list of issues in the room from holes in the wall, bugs that appeared to be roaches, bathroom has mold on the ceiling, bathtub had some type of diamonds on it that were dirty looking … it’s called soak the tub with hot water and bleach, no cold water in the sink. Pink stain on the carpet in the room. I’m sure there are things I’ve missed. No battery in smoke detector Ice machine didn’t work on the 1st floor the night or the next morning. A kind man who was mopping the floor Tuesday morning went to the restaurant and got me ice. All I got out of the young lady was we didn’t know about these problems. I’ve heard nothing back from management. I have multiple photos of the damage of the room. Also the amenities listed were all in the room, coffee pot/tea maker, pool wasn’t open, also desk chair in the room was broken too.

Wonderful
Traveller Type: young couple

Good
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : The power was out and I have yet to get a refund because I didn’t stay
  : The power was out and I have yet to get a refund because I didn’t stay

Very Poor
Traveller Type: group
  : didnt even want to try it
  : everything the people there are so rude including guest

Very Poor
Traveller Type: young couple
  : Location
  : Tin:Shower did not have non slip and I slipped 2times Bathroom grout filthy. We changed hotels 3 days early because the Hotel was subpar

Very Poor
Traveller Type: review category business travellers
  : Location was fine close to the interstate and Fort Mill
  : The hotel room and common areas were dirty and not well maintained. Damage to the walls carpets in the common areas and room. The carpet and furniture and room were damaged. Bathroom was full of cockroaches and I was unable to take a shower. Tried to checkout of the room at 5am but no staff member was available. Other guests were also waiting to checkout. Had to leave facility and come back clerk refused to give me a refund because policy is that no refunds unless complaint is reported within one hour of checking in

Very Poor
Traveller Type: family with young children
  : Nothing
  : Bugs, unclean, everything broke, rude service, people trying to sell you drugs in the vending areas.

Very Good
Traveller Type: group
  : Great location. We visited the restaurant, would have liked a breakfast available or at least coffee in the room.
  : The broken door near the elevator. Anyone could have walked in from outside. We were unaware until we had checked in. Overall great stay!

Very Poor
Traveller Type: solo traveller
  : Leaking bathroom sink, dirty elevator, no security