Arcata Townhouse

Disappointing
Traveller Type: Family with Young Children
  : The text reminders of the logistics before arriving at the property
  : The reservation was deceiving. It included a HIDDEN cost of damage waiver insurance not disclosed at the time of submitting the booking. It was discovered days later when I havent receive the address of the property AND needed to sign a specific leasing contract. It is ilegal in the state of California to bundle insurance without the consent of the consumer. It took MANY hours working with the actual property manager of ARCATA house to see if they would REMOVE the undisclosed charge. This was never removed, just a $40 courtesy, The damage waiver was more than $80 Last, the house had a lot of ni knacks - the Kira Jen specially, right in front of the sink there were ornaments with LAYERS OF DUST, right at eye level! At the back of the beds there were thick layers of dust covering the carpet. Looks like this hasnt been clean in years. If something falls behind the bed you wouldnt want to retrieve it.