Norwood Inn & Suites Worthington

Very Poor
Traveller Type: family with young children
  : NOTHING
  : I tried to call many times to find out if their restaurant was still open as we were getting in late, and the call went to voicemail with no formal greeting, just the # reached and never returned my messages. Restaurant was closed for 6 months.I booked 3 rooms. In one the shower drain was clogged and a sweater was still hanging on the back of the bathroom doorand the heater smelled like a dead animal was in it. They did change rooms for us but the place just smells.Second room heater didn't work but it was warm enough that we didn't need it. Third room toilet ran all the time and the windows in all the rooms were failed and you literally can't see out them. We used to stay there on the way back from hunting in Wyoming, and tolerated the cleanliness because of the restaurant and bar. but it has not improved and has gotten much worse. This place needs to be shut down!!!

Poor
Traveller Type: young couple
  : I didn't get the jacuzzi suite room I reserved. Was put in another room and I was still charged full price, no discount or anything. The TV you were only able to get 4 channels, if you were lucky. Went to take a shower and never got warm to hot water.

Very Poor
Traveller Type:
  : Location
  : A lot of stuff I didn't like about it.

Very Poor
Traveller Type: with friends
  : Location
  : A lot of stuff I didn't like about it.

Very Poor
Traveller Type: Family with Young Children
  : NOTHING
  : I tried to call many times to find out if their restaurant was still open as we were getting in late, and the call went to voicemail with no formal greeting, just the # reached and never returned my messages. Restaurant was closed for 6 months. I booked 3 rooms. In one the shower drain was clogged and a sweater was still hanging on the back of the bathroom door and the heater smelled like a dead animal was in it. They did change rooms for us but the place just smells. Second room heater didn't work but it was warm enough that we didn't need it. Third room toilet ran all the time and the windows in all the rooms were failed and you literally can't see out them. We used to stay there on the way back from hunting in Wyoming, and tolerated the cleanliness because of the restaurant and bar. but it has not improved and has gotten much worse. This place needs to be shut down!!!

Fair
Traveller Type: young couple
  : The staff was helpful
  : I can handle an outdated establishment but there were clearly a few areas that require TLC. The Booking listing stated it included continental breakfast; there was only weak coffee & nothing else. Also! There was no hot water. The staff went to almost 8 different rooms to find one that had hot water so we could take showers.

Very Poor
Traveller Type: family with young children
  : The price
  : There was mold growing on the ceiling and behind the toilet. It smelled and looked awful. There was a portable heater in the room. I actually left to go to another hotel. I would not recommend this place at all.

Very Poor
Traveller Type: young couple
  : Not one thing
  : Everything

Poor
Traveller Type: solo traveller
  : It was a cheap place to stay for the night, the bed was clean.
  : The toilet did not work - literally no water in the bowl, so it could not flush. I tried to see if the water was shutoff and that was why, but from what I could tell everything looked right. Unfortunately did not know this until after I had already used it.........Didn't use the shower but that did not look the cleanest.

Very Poor
Traveller Type: review category business travellers