Econo Lodge Winslow I-40

Very Poor
Traveller Type: Solo Traveler
  : I checked in on Friday night and in the closet was one to two days of trash in the closet. On Saturday morning I went down to the front desk and ask the front desk clerk to have it removed. She told me she would have housekeeping take care in which is was NEVER removed.

Very Poor
Traveller Type: Business Traveler
  : I was charged twice for my room and the property doesnt want to reimburse the overcharge

Fair
Traveller Type: Business Traveler
  : Well, an employee quit, so I waited for 2 hours to get into a room. After working 12 hours outside and getting to the hotel at 9pm. (which they knew I was a late check-in) exhausted and wanting to shower and get food I had to sit in lobby for 2 hrs trying to figure out what to do. I had no idea that an employee quit. I only found out because after waiting for 20 minutes, something could be wrong. I called the Winslow police department because what if someone had died or was hurt, etc. Well, another guest came in at the same time and told me the employee that was there at 7pm was upset and disrespectful and let him know she was quitting after helping him. Anyways police show up and apparently know a couple of the employees. They help us and let us know that the next employee comes in at 11pm. The arrived about 1120pm. THE EMPLOYEE WHO SHOWED UP WAS AWESOME AND GOT US OUR ROOMS IMMEDIATELY. I HOPE HE IS RECOGNIZED AND THANKED BECAUSE IM NOT TO SURE IT WAS HIS SHIFT. ANYWAYS, I APPRECIATED HIM VERY MUCH!I am, however, very upset that I wasn't offered a free night or a huge discount. My time was very valuable, and I was exhausted and I couldn't wait to take a shower and get food. I could barely keep my eyes open. I was extremely upset.