Cozy Stone Mountain Villa

Poor
Traveller Type: family with young children
  : The AC was not working and it was really hot and I connected the customer service no help they keep saying we will fix day after day.

Very Poor
Traveller Type: family with young children
  : Very clean but bad area to live in
  : Vehicle was vandalized Bad area got broken into brick thrown through my window

Very Poor
Traveller Type: solo traveller
  : Never entered property or stayed there. Surroundings looked unsafe not inviting . Came back home. I would like my stay refunded. I felt I was deceived by listing online. Josephine pierce
  : Unhappy when arrived .my family Christmas was ruined

Fair
Traveller Type: young couple
  : It has easy entry.
  : Location was in an apartment in a noisy neighborhood. Kids that lived next door was nosey, up and down stairs all night. Main bedroom has several soft spots in floor that make you feel like you are falling through floor. Had I done my research and knew I was booking someone's apartment, I would have just booked a hotel.

Poor
Traveller Type: family with young children
  : The daily rate reflected the run down nature of the property but it was very poor value when the cleaning fee was added. The default cleaning cost was not evident at the time of booking.

Good
Traveller Type: family with young children
  : Plenty of room and really convenient. Perfect location.
  : There was a smell from the water damage. Didn't kill the mood, but was distracting.

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : no breakfast. We arrived about 5pm. The shower was broken. Called the virtual host. She called back at 9. by then my husband had bought a pair of pliers so that we could shower. She did have someone come the next day to repair the shower. The toilet broke that day and my husband had to fix it. This property should NOT be on booking.com
  : It was filthy. Floors were gritty. There were roaches in the kitchen cabinets. The coffeemaker did not get hot enough to make coffee. Holes in the wall, stained carpeting, peeling wallpaper, dishwasher did not work, the floors sloped and had soft spots like you were going to fall through. The list goes on. I have pictures that I will try to send. Take this off the market. There is a $150 rental fee--this place has not been cleaned since the 80s. Also the rental instructions tell you to remove all trash to the central dumpster (ok) and they tell you to strip the beds and put all linens, towels , etc in the laundry basket. This unit is in severe disrepair.

Good
Traveller Type: family with young children
  : Jeanne and Tamara were super helpful and nice.
  : The property was very clean However it was dated.

Disappointing
Traveller Type: family with young children
  : When we got there the place smelled bad and like it was poorly cleaned. When contacting the property host she got an attitude with us and refused to help with returning our money.