First Tracks

Pleasant
Traveller Type:

Very Good
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : Room layout was nice. close to a gondola lift, walking distance, to bring you to the main skiing square.
  : No elevator, had to walk up 3 flights with luggage. Was given wrong code to main door to building. Arrived around midnight so maintenance wasnt available. Fortunately someone was coming out and let us in. The next day called Vacasa which was overseas. Took over 20 minutes on phone to finally get the right code. person would not give us the local maintenance number which would have saved a lot of time. The next day the lock to the unit would not work. Again call overseas and after 30 minutes of trying to solve the problem finally got local maintenance to come over with a hard. key

Good
Traveller Type:
  : Room was very nice and comfortable. Plenty of room, kitchen was nice.
  : Biggest issue was parking. We only had one pass, though there were plenty of spaces available. We were told by a staff member we could park at the rodeo grounds, which resulted in a parking ticket. We were told that a shuttle was available to pick us up at our room, but when we called them, they said we had to walk to the Wildhorse Gondola. This was a bit of a problem, because one member in our party has a bit of difficulty walking. We then witnessed the shuttle right outside our door on at least three occasions. Not at the fault of the property, but there was a loud party above us till 2:00 am.

Poor
Traveller Type: Family with Young Children
  : Our room smelled. Looks like there was a water loss by the floodcuts in the master bathroom water closet and door closet. There also was no elevator and we were on the 3rd floor. And no air conditioning. I would have appreciated being forewarned and given the opportunity to choose a different room, we would have taken it. We only stayed two nights for baseball and didn't' have the time to deal with changes. Very bad business to put folks in a room that quite possibly had mold from whatever flood happened. Our kids throats were sore during the stay and eyes watering. Very disappointed.