GuestHouse Inn & Suites Eugene/Springfield

Very Poor
Traveller Type: with friends
  : They refunded me without questions and I left the property without staying.
  : Where do I start the exterior is run down, there are broken down cars, tipped over chairs, bbq’s rusted out in the parking lot. Then when you walk into the hall to go to room you get an overwhelming smell of urine and wet dog. Please just step around the person lying on the floor with her animal and bags, open your room and wonder if you are on film called pranked cause you didn’t pay for this. The chair to the desk broken the chairs at the table filthy and stained with god knows what. The locks on the door broken (after the woman walked in with a key card-opps wrong room) we figured this out! The tub dirty with mildew and blue stains and cat liter on the floor in the bathroom (just your average meth house I guess) this is nothing safe or clean about this property! If you value your life/belongings/safety DO NOT STAY HERE!

Good
Traveller Type: solo traveller

Fair
Traveller Type: solo traveller

Very Poor
Traveller Type: solo traveller
  : It looked so bad we had to find another place to stay.
  : It looked like a place where call girls bring their John's.

Very Poor
Traveller Type: young couple
  : I went to check in and the lobby was dirty and smelled bad. The front desk person told me they did not have a king room for me, which was what I had reserved. Instead they could offer me a double queen room. I said I didn't understand as I had reserved a king room. She measly shrugged and said that none were available. I asked what my options were and she said I could cancel. I asked about fees for canceling and was told to call Booking. Would NOT recommend this place at all. We went down the street and got a great price at the Hilton instead. Had a great stay there.

Wonderful
Traveller Type: solo traveller
  : Accommodated my request for ground floor room. Bed was comfortable and room was clean and restful. No excessive noise or unwanted distraction on the property
  : Rooms could use an upgrade carpet, paint, tile etc. Age is starting to show in the units

Very Poor
Traveller Type: family with young children
  : Not a single thing!
  : There is NO WAY we were going to stay at this facility, not even for a literal minute. Best advice I could give to anyone considering this property is to read ALL the reviews before staying somewhere and don’t be misled by decent pictures like myself and the 3 other families who walked to their rooms as well and turned right around to return them. I really tried to give this place the benefit of the doubt but found them to be 100% true unfortunately.

Very Poor
Traveller Type: solo traveller