Hanky Panky

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : nice location; beautiful view and spacious
  : downstairs room was really cold and the tv didnt work in that room

Poor
Traveller Type: Business Traveler
  : There was a power outage for over 12 hours, I understand they have no control over the weather but they should have been more prepared for such things. We had no lights no running water no flashlights or backup lighting. We called and they sent out maintenance for a roof leak but left no source of lighting because they said they don't do that! This is the second time I've stayed there but there will not be a third and I definitely don't recommend anyone else stay there. The way things were not handled was the issue not the weather. One person we spoke too thought she put us on hold but we heard her conversation with her supervisor and she accused us of giving her the run around and said she was gonna get us off the phone. Very disappointing and unprofessional the way it was not addressed, this was a proposal stay and at least it was not ruined.