Economy Inn Richmond

Wonderful
Traveller Type: solo traveller
  : There was no breakfast.

Poor
Traveller Type: family with young children
  : Hot water, nice mirror and spacious
  : The woman in the reception was kind of rude when we ask about the price she was giving us. She was charging us more for the rooms even tho in the app we got them for cheaper, she end up giving us the price that we had in the reservation. They supposed open at 6 am but when we got there at 7 it was close, after waiting for around 15 minutes she show up in the office kind of mad and ask us “what do you want?” Not a very professional way to greet your customers. There was another guy at night, he was really nice and help us in every way he could. One of the ac in one of the rooms was not working. I just hope they can take customer service more serious because it can literally change your whole trip. After all the first impressions matter.