Sonesta ES Suites Reno

Good
Traveller Type: family with young children
  : I liked the front desk staff, they were very attentive and professional. The pool was clean. Our room was nice spacious, and clean. The location was perfect walking distance to all the shops and restaurants. The property was small and parking was free + close to hotel entrance. Breakfast lasted even after cut off time if you’re lucky.
  : Unfortunately the cleanliness of the carpets in the hallways + walls of hotel were filthy! Our room carpet was good enough to walk on w slippers/socks room doors had black finger smudges and stains from over the years looked kinda ghetto. *But the room/bed was clean. Elevator had no air flow and smelled like old wet carpet. You could tell 1 of my bed pillows had been laid on. The jacuzzi was not in service. Last but not least we accidentally walked up on two of the staff members having a verbal altercation using curse words, while in front of my 6 yr old child. House keeping never came by.

Very Good
Traveller Type: family with young children
  : Big room boys had their own bathroom. Kitchen close to freeway and local shopping

Wonderful
Traveller Type: family with young children
  : Room is spacious with a modern full kitchen. Bathroom is clean and convenient with good lighting. Bed is conferrable and AC is easy regulate.
  : There could have been an additional bed instead of the couch. Also the breakfast finishes rather early at 9 am.