Blue Heron Beach Resort

Fair
Traveller Type: family with young children
  : The view from the rooms are beautiful, looking out across the Lake was great. The location was about 10 minutes from Disney, Vineland Premier Outlet was handy. The pool was nice, plenty of sunbeds and the water was just a nice temperature when taking a swim.
  : The rooms looked a bit tired, decor and curtains could certainly do with being replaced. The room we stayed in slept up to 8 (it was 2 bedroomed apartment), and there were only 2 decent seats for the balcony, the 3rd seat was broken and again they all looked as if they could badly do with being replaced. The shower curtain was mouldy on the bottom and the iron was almost unusable as it had a big black solid mass stuck to it (obviously a previous guest had burnt something on it), the ironing board was literally just a metal frame with a cover on it, no padding on it whatsoever, so wasn't very pleasant to use when I did attempt to use the iron. We asked for more bathroom supplies and were told that we had to phone a separate number, which we didn't do as our phones didn't work for phoning in the USA, so we had to do without as reception said they couldn't help us as we had booked with a 3rd party. We had stayed at this resort before, and when we arrived, we asked about hiring a safe .... only to be told they don't have them any more they had decided to get rid of them, which wasn't mentioned before our stay.