Super 8 by Wyndham Mokena/Frankfort /I-80

Good
Traveller Type: group
  : Location worked for what I was there for, room was comfortable, shower worked great. The night clerk that checked me in was fabulous!

Pleasant
Traveller Type: family with young children
  : The breakfast choices were limited - yogurt OJ, coffee, sweet roll, instant oatmeal. Would have liked some dry cereal like cheerios or a bagel
  : Breakfast

Disappointing
Traveller Type: solo traveller
  : The room was okay. I became ill and the room attendant had to come and assist me due to my low vision.
  : I traveled with my sister and brother in law. So he booked my room for me. No pool, no breakfast and no favorable amenities.

Very Poor
Traveller Type: young couple
  : The attending staff person was pleasant.
  : This place is deplorable. One would think that with the Wyndham name attached, it would be better. I expected better. Yet, I was very disappointed at the lack of amenities and the policies. But it was too late to cancel my reservation. Upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list of items. The smell of the room was very bad. It was evident that there was mold and mildew growing in the ac. The window screen needed replacing because there was a big gaping hole. So we couldn't have the window open for fresh air. This was particularly challenging for me because I have asthma. My husband and I shared our room and we never had enough bath towels or facecloths. I purchased my own towels. But because I bought white facecloths the room attendant took it as one of their own when they touched up the room. Not taking notice that it wasn't even the same style or material. My husband wanted me to report it. But they can have it. Anyway, the lobby didn't smell fresh either. There was no ac, so it was stiffling. Only the strong smell of bleach and mildew was present there as well. Because the door leading to where the laundry is done is wide open for everyone to see. No pool, no breakfast. I will never stay there again. Home now with a sore throat due all of the coughing and runny nose. Thanks for nothing Super 8.

Pleasant
Traveller Type: group
  : The man at the front desk was helpful. Our air wasn’t working and he came right up and got it going right away.
  : The bathroom was in just ok shape. There was a hole in the ceiling over the shower that was a little concerning. There was grime under the shower area and the mirror was messy.

Poor
Traveller Type: family with young children
  : Nothing
  : Low quality bed, stained bed sheets, low maintained rooms and AC, suffocating.