Hotel Ivy A Luxury Collection Hotel Minneapolis

Pleasant
Traveller Type: group
  : Did not accept my prepaid reservation from Booking- what’s up with that?

Very Good
Traveller Type: review category business travellers
  : Excellent location, close to both downtown and the convention centre.
  : Very dark rooms with poor natural light. The access to the spa has a separate access fee

Fair
Traveller Type: young couple
  : The front desk was great, full of details and information. Loved the gentlemen that checked us in. Booked out room on booking.com. Our first room wasn’t great it was a larger guest room king. They were working on repairs and after a 6 hour car ride we wanted to take a nap and recharge. That wasn’t happening. We called the front desk then sent someone to the room and conveniently the noise stopped and soon after they left it picked back up. So my husband called them again. They then moved us to a room on a higher floor with a smaller bathroom, with a better view, And gave us a 100 credit for food and drink for the inconvenience. Okay great! Well 100 bucks here doesn’t go far. When we tried to use the credit at their restaurant Breva, we got weird looks and treated rudely so we left. We used it on breakfast and that was 73 dollars, it was not good! The valet is convenient. Housekeeping was fantastic! For the price we paid for 3 nights the only thing that was free was bitter coffee in the morning. I was expecting more I guess. In our room the light fixture was bent in the bathroom and lattice in the entry way looks like it could be replaced. The bed was as hard as a rock. By night two I missed home. When I think luxury I think of the little things too. I wish I had gone to their website and booked the room. That is my only regret. They lhave packages for the spa. That would have been nice.
  : The bed was so uncomfortable we left a day early. Pillow top doesn’t mean comfortable.

Good
Traveller Type: young couple
  : The hotel was clean and excellent location.
  : I paid for breakfast and they didn't know and the staff restaurant was very slow.

Pleasant
Traveller Type: young couple
  : Our hot/cold facets in the sink were mislabeled, the shower was retrofitted and the shower head moved in a way that the water sprayed directly out of the shower, flooding the entire bathroom floor. Our room did not have a coffeemaker.

Very Good
Traveller Type: group
  : I liked the front desk staff. They were so accommodating. I enjoyed using the valet parking. I wish there was a jacuzzi or hot tub to use while visiting.
  : I wish there was a hot tub, jacuzzi or sauna to use while visiting. The mini bar and treats were too expensive. Parking was expensive, but I did like valet parking.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : very clean and very up to date with everything, a little pricey but well worth it.