Birchwood Inn

Pleasant
Traveller Type: group
  : I liked the vibe and the living room. The proximity to town. Room was comfortable.
  : The check-in process was bonkers. We were told in an email to go to the Constance. There was a person there, but she had no idea what we were talking about. Then we got a text to go to the Whitlock. The person there (the only person we actually interacted with) (Logan maybe?) was super friendly and apologized for the inconvenience and gave us one key. SO we thought we were checked in. However, that evening at 10 PM, we were alarmed to hear someone attempting to key into our room. No knock, just trying to key in. We were in our beds in pajamas and were totally freaked out. We asked Hello? Can we help you? and the person on the other side of the door (a male) did not identify himself, but just said he "didn't know we had checked in and was checking - that he was leaving our second key in the room" we thought that was super weird. We declined the key, unsure of who was at the door or if it was a trick of some kind and he left. We then called the local number and spoke with Jeff who was very apologetic, that the man was Rob or Ron (?) and that late check-in practice is to leave the key in the room. I guess for the cost of the single night, I expected that everyone involved would be communicating who has checked-in or not. I understand there were some staffing issues and a wedding party at the Constance, but it was strange pay so much for a seemingly DIY inn experience and to also get scared out of our wits with s creepy key-in situation at 10 PM.

Fair
Traveller Type: family with young children
  : Bathroom across the hall. No drawers in the room. Old attachments for a missing towel bar still hanging on the bathroom wall. Third floor walkup on stairs that lean slightly downwards. And all for only $300+

Wonderful
Traveller Type: young couple
  : Breakfast was the only criticism. It was packaged unfresh muffins and Bagels. It was sufficient but not delicious.
  : Food for breakfast desired mire freshness. Steps to our bedroom were a bit if a challenge.