Quality Inn & Suites Las Cruces

Very Good
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : They only cleaned room one day in my stay.

Fair
Traveller Type: solo traveller
  : Power outage earlier in the day had reset the AC, maybe the TV too because I couldn’t access cable.

Fair
Traveller Type: family with young children
  : Location. Staff
  : Cheap old towel. Room needed cleaner floors. Cleaner restroom.

Fair
Traveller Type: young couple
  : The location was really nice, close to Walmart and the university, if that is what you're looking for. We got moved to another room on the second day, which was a lot cleaner than the first room we stayed in, which was the accessibility room. The price was affordable, and it was nice that they offered breakfast. The staff was nice and super helpful.
  : Neither I nor my partner were in need of the accessibility room, but I would say that if you are, maybe think twice before staying here. The bathroom has a ramp and a chair for bathing, which would be helpful, if the ramp didn't allow the water to run down to the toilet and sink. Again, we are not physically impaired in anyway, but we both almost slipped. I wouldn't want anyone to get hurt, so consider this when booking. We both separately got locked in the bathroom, which may have been user error, but it might be something to note.

Very Poor
Traveller Type: family with young children
  : Nothing at all.
  : It was hot in our room, dirty, we found glasses on the floor. At 3:30 a.m., we had someone try to come to our room with a key that worked. It was very disturbing to be woken up this way. I tried to call the front desk, and no one answered. I spoke to the front office in the morning, and all they said is that they were sorry and that they would look at the cameras. I will not ever stay here again.

Pleasant
Traveller Type: young couple

Disappointing
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : They made an “accommodation” for me and moved me from a dirty urine smelling room to a clean room. Which apparently it was my fault for picking a smoking room. The younger members of the staff that helped me were very polite and accommodating
  : Older members of staff were very rude and short, there seems to be a disconnect between booking and the hotel. I was overcharged, I was told my room was given away, I was put in a urine smelling room, the pool was green and had filth at the bottom