UCLA Lake Arrowhead Lodge

Wonderful
Traveller Type: family with young children
  : We loved the coziness of the cabin and the amentities offered. The front desk staff were gracious and helpful, and it was nice that they had fresh cookies and coffee when we arrived. The chalet was really clean and inviting, and the kids enjoyed the fireplace. The lodge had games to play, and many recreational activiites to keep the whole family entertained and busy. The movie night was enjoyable, and the kids had fun going for an outing outside of the chalet.
  : The cabin we had was a little far from where we were parked. The incline to get to the room was somewhat challenging, especially for my father who has a bad knee and is in his 60's. We were not even allowed to take the car closer to the room to unload our stuff, while made it difficult and exhausting to make multiple tripps with the incline, and in the heavy rain. The hot tub a decent size, but it was not hot and the water was at room temperature. It also smelled a little like pee and appeared to have not been cleaned. Otherwise, the place was enjoyable overall, and the kids enjoyed the arts and crafts room. The arts and crafts lady could have been a little more helpful, but nevertheless, we made the most of it.

Very Good
Traveller Type: group
  : The cabin we stayed at was clean and perfect for our group. Nice trails at the back and amazing view of the lake from the viewing point.
  : Room wasn’t ready even though check-in was at 4pm. Got our key around 5:05pm, we were offered a free breakfast buffet to compensate for the delay. It appears they were short staffed that day.

Very Good
Traveller Type: family with young children
  : Beautiful property with historic value!
  : The cabins were a tad on the noisy side, especially walking the upstairs and anywhere around the stairs. Neighboring unit had young kids who woke up at the crack of dawn and were noisy as all hell

Fair
Traveller Type: family with young children
  : The area is wonderful and close to Lake Arrowhead Village. The staff was very friendly and tried to be helpful.
  : Early check in time was not available, but also we had to wait until almost 6:00pm because rooms were not ready. That was a huge issue because we traveled from far away with young children, and they wanted to rest and the rooms were not ready, this was a huge inconvenience.

Good
Traveller Type: family with young children
  : Very pretty
  : No tv - not any food options fixed dinner

Good
Traveller Type: group
  : N/A
  : My neighbors were too loud and we couldn’t sleep.

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : The hotel did not offer what it said. I searched for hotels with Jacuzzi tubs in the room. It came up as one of the hotels with a Jacuzzi tub so I booked it. We paid at the front desk went to the room and discovered that there was no tub in the room not even a regular one. We immediately went back to the front desk and requested a refund.... Which has yet to be dispersed

Wonderful
Traveller Type: family with young children
  : Beautiful, quiet location. Excellent staff. It is on the other side of the lake to downtown, which is a short drive away. This is a conference hotel rather than a holiday resort, so be prepared for no TV in the room (although the internet access works well), and limited meal times and selection.
  : The heating system did not work well, and the fireplace is pretty ineffective, but the staff were excellent in trying to help out.

Pleasant
Traveller Type: family with young children
  : Amazing place
  : Old big uncomfortable pillows, no food available in the property unless you have made a reservation before. Not expected, not informed, our family got starved.