4 Bed 3 Bath Vacation home in Kissimmee

Very Poor
Traveller Type: Family with Young Children
  : Nice property clean and maintained.secured. Pool was wonderful.
  : First 5 days we were there, televisions would not work. Until finally a tech came and corrected the issue. Were unable to use the clubhouse pool ( which is beautiful) for the first 3 days. Due to the lack of the management not adding our names to the property, so were unable to use the facility after contacting them several times. Management of the facility are not professional but no means. On the day of checking out, cleaning company showed up at 10 am to clean, with the impression there wasnt a set check out time. With this being said we were sent a link to click when were were going to check out. There was no noted check out time on the website. We were in the process of packing to leave, but thought we had the day to use the pool and then check out. Management showed up at the door and was very unprofessional and down right rude, stating we had 10 mins to get out. Then she was going to call the police. Great end to our vacation.NOT. Very upsetting to us all.