InTown Suites Extended Stay Houston Jersey Village

Very Poor
Traveller Type: Family with Young Children
  : The manager at this location is terrible he always has an attitude he is very rude and he never tried to accommodate us in anyway. We stayed for a couple weeks in one room with no housekeeping services offered at all and then when we left they kept our deposit stating that it was excessive cleaning when no one came to refresh the room as stated in the lease agreement. These people are crooks and some of the workers look like recovered drug users. The beds we had in our room were so uncomfortable and i had just had a major surgery they wouldnt give us another room or would they give us a bed he claimed he had to order a bed lol why not just go get a new bed out of storage or change our room. Ill bever come back or spend my money at this location again. After paying almost 800 for 2 weeks witch was over rates because the sign says 199.00 a week thats a lie then i still could only get 1 bed. I hate this place and the people that work here made me and my family feel so uncomfortable and unwelcoming
  : Everything!!!!!! Prices Room Bed and the employees

Very Poor
Traveller Type: family with young children
  : The manager at this location is terrible he always has an attitude he is very rude and he never tried to accommodate us in anyway. We stayed for a couple weeks in one room with no housekeeping services offered at all and then when we left they kept our deposit stating that it was excessive cleaning when no one came to refresh the room as stated in the lease agreement. These people are crooks and some of the workers look like recovered drug users. The beds we had in our room were so uncomfortable and i had just had a major surgery they wouldnt give us another room or would they give us a bed he claimed he had to order a bed lol why not just go get a new bed out of storage or change our room. Ill bever come back or spend my money at this location again. After paying almost 800 for 2 weeks witch was over rates because the sign says 199.00 a week thats a lie then i still could only get 1 bed. I hate this place and the people that work here made me and my family feel so uncomfortable and unwelcoming
  : Everything!!!!!! Prices Room Bed and the employees

Very Poor
Traveller Type: Solo Traveler
  : Crooks! This place should not even have the rating of a HOSTEL because even a hostel is a better place than this. Book at your own risk. I would recommend to keep looking before reserving here.
  : If they did not exist as a place to stay. That is the only thing that could possibly make this place better. There are levels within the places you can stay. Well this place should not exist.

Very Poor
Traveller Type: solo traveller
  : Crooks! This place should not even have the rating of a HOSTEL because even a hostel is a better place than this.Book at your own risk.I would recommend to keep looking before reserving here.
  : If they did not exist as a place to stay. That is the only thing that could possibly make this place better.There are levels within the places you can stay. Well this place should not exist.

Poor
Traveller Type: Business Traveler
  : It had roaches, and wasnt clean.

Poor
Traveller Type: review category business travellers
  : It had roaches, and wasn’t clean.

Very Poor
Traveller Type: Family with Young Children
  : Wasnt up to my liking and the female manager is rude and disrespectful.
  : The manager and the roaches. Also didnt get housekeeping on my scheduled day!

Very Poor
Traveller Type: family with young children
  : Wasnt up to my liking and the female manager is rude and disrespectful.
  : The manager and the roaches. Also didnt get housekeeping on my scheduled day!