Four Points by Sheraton Houston Greenway Plaza

Fair
Traveller Type: review category business travellers
  : The location was nice and the room level was high, when room came it was clean. The Attendants were nice.
  : The heat did not work the facilities were being renovated the room that the microwave was in needed repair and it was holes in the ceiling.

Wonderful
Traveller Type: family with young children
  : All staff we encountered were friendly and helpful. Our room was spic and span clean. I liked that shampoo and conditioner was actually on the shower wall with push button control. There are several resteraunts within walking distance and we felt safe walking to them.
  : There is still some areas downstairs that are being remodeled. Because of the remodeling, there are few amenities available.

Good
Traveller Type: family with young children
  : Room was spacious n clean.
  : No breakfast

Very Poor
Traveller Type: family with young children
  : The only thing I liked was the fact that the bed was zipped in a bed bug cover. That has been an issue with hotels I have stayed in and I was at least glad this hotel got that right.
  : All the amenities that made me book this hotel were taken away TWO days before my flight out to the hotel. The front desk clerk promised that we would have a larger room with a larger bathroom, that had a detachable shower head due to them selling out of the type of room I purchased. That was a lie and far from what we actually got. The bathroom was EXTREMELY small with a rusty shower head, not properly prepared meaning no extra tissue rolls, no extra towels, and the tub was not properly cleaned. The shower water was luke warm due to plumbing repairs the hotel was under. The sink water was brown at first when first ran. The air also ran hot over night. The bed was the only comfort and enjoyment of staying in this hotel.

Good
Traveller Type: young couple
  : The gentleman at the front desk was wonderful
  : I did not realize the property was under construction and the restaurant/bar was closed

Poor
Traveller Type: group
  : proximity to event
  : thermostat did not work, breakfast not available, bar not available, in need of remodeling-

Disappointing
Traveller Type: young couple
  : Staff was courteous Bed was comfortable
  : Room was in very poor condition Only one elevator was working-so shaky/noisy made us nervous to useNo amenities

Good
Traveller Type: young couple
  : location
  : ongoing construction

Poor
Traveller Type: family with young children

Poor
Traveller Type: family with young children