Motel 6-Hannibal MO

Good
Traveller Type: young couple
  : The desk clerk Kameer was very gracious as was the housekeeper. They were really the only two assets that impressed me, and they should be commended.
  : The room was not ready when we arrived, even though it was a late arrival. There was standing water in the bathtub that had not been clean. The desk clerk apologized and took us to a different room, however that room did not have the bed made. He apologized again and said there were no other accessible rooms available, so we went back to the original room with the standing water with the promise of cleaning in the morning. Promise was kept. Breakfast the next morning and each following morning was terrible. White bread, partially cooked bisuits and unseasoned "sausage" gravy was really awful and not worth eating even if it was included.

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : They verified that I did not want a smoking room before checking in because they claimed I reserved a smoking room. Coffee was fine.
  : The sink stopper was disconnected so I had to lift it out of the sink to drain water. Sheets seemed dirty and one pillow had a stain on it. Bathtub had loose dirt inside it. During checkout, staff was very pushy about scanning a QR code to provide a Google review.

Very Good
Traveller Type: family with young children
  : Easy access from the highway. it was clean and comfortable.

Very Good
Traveller Type: family with young children
  : It was nice they had a pool. My children loved it and had a great time there. The motel is basic, but good enough to spend a night. We brought our own breakfast, but there was coffee available and it was pretty good as well. The lady at the check in was very kind and when she saw we are at the pool she made an effort to come and offer some pool towels. Highly appreciated!

Disappointing
Traveller Type: family with young children
  : I have stayed at this motel many times over the last few years - I have family in nearby towns and the location is easy to get to from all necessary highways. I drive as well as fly different times. The staff were very responsive to my questions and requests. The pool was open for my son and granddaughter, which was a nice surprise, since it has been closed during all my previous visits.
  : Unfortunately, the facility has deteriorated just in the last few months. My previous stay was in November and it was pleasant as all the others had been. For this stay (May 9-12, 2024) I had requested a specific room months in advance and was told the room would be available to me. When I arrived, it was not and I was placed in another room much farther away, which was dirty (floor, bathroom, holes in the wall) and there was a roach roaming around the bathroom. The bed was very uncomfortable with misshapen pillows and I was in pain most of the night and hardly slept at all. I asked for a different room for the next 2 nights and was placed in the room I had originally requested, but would not have been if I had not asked. That improved the stay and I was more comfortable, but the daily room service has also diminished unacceptably. No one came into my room even to replace towels or take out trash until I asked.

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : Everything

Good
Traveller Type: young couple
  : Clean roomy and good location

Poor
Traveller Type: review category business travellers
  : Broken air conditioner, room was very hot, dirty floor/surfaces, bathroom door was broken, towel was falling apart, didn't get room type that I reserved