Clarion Inn & Suites Florence - Darlington

Poor
Traveller Type: young couple
  : The rooms were not as bad as I thought they would be.
  : The outside of the entire place was nasty. A complete mess. About 3am there was a fight outside my room window. AC in main lobby was out both days. Very hot in there.

Very Poor
Traveller Type: young couple
  : Mold all over the walls. Do not stay here. Will not refund you even if you checked in, looked, and returned the key. Management sucks. Lobby smells awful. STAY AWAY FROM THIS PLACE
  : Everything sucked

Fair
Traveller Type: young couple
  : Clean and bed was very comfortable
  : Website said a good breakfast (eggs, bacon etc.) and was one of the main reasons I booked. What I got was a bag with a tiny roll, 6oz bottle of water and a tangerine. Need to change their website until remodeling is done. False advertising. It is in the process of remodeling and it really does need it. Broken fixtures, tv not working and tub slow draining.

Poor
Traveller Type: young couple
  : Clean lobby easy check in convenient location
  : It was very dirt and our non smoking room smelled like cigs. People were up and banging on the doors around us at 5 am( hadn’t gone to bed yet)

Fair
Traveller Type: young couple
  : New look and furniture
  : No tv and fridge didn't work

Very Poor
Traveller Type: family with young children
  : When checking in our room .. my twin & were hit with cigarette smoke .. and the rooms are supposed to none “smoking” and then when I went to turn on the lamp .. it was taped with painters tape .. the lamp shade then feel off .. go to turn on the TV and know reception.. the office didn’t have staff insight to fix the issue .. the bathroom wall has holes in the wall .. the vent was hanging from exposed wires .. which put us at risk .. my twin & I have asthma & was forced to checkout at 2am .. then I go to turn on the shower water & didn’t have hot water.. so we both had to take cold showers .. the board of heath needs to be called out along with license and inspection This hotel definitely needs a gut job & make it safe for customers ! Booking.com did remove them from future bookings
  : Knock down the entire property & redo it safely & properly!

Very Poor
Traveller Type: young couple
  : The person behind the desk was very excellent for trying to get us a room seeing that the hotel was under construction which they should of before we got there l am very disappointed in the owners of this property and l am writing to the better business angenice

Poor
Traveller Type: young couple
  : The people were friendly
  : Arrived at 4 am no towels in the room, sheets were stained, room was dirty, mold everywhere. I went to front desk an asked for bleach to clean the mold never received it. I was told they would come clean it. No one ever touched it....

Poor
Traveller Type: solo traveller
  : Comfortable bed. Good AC unit.
  : Terrible breakfast. Not as advertised at all. No shower curtain so bathroom was wet all over after shower. No plate in microwave so it was unuseable. TV signal was intermittent so unable to watch entire shows.

Very Poor
Traveller Type: young couple
  : Person at the desk was condescending Bed was uncomfortable Buffet breakfast became single bagMultiple dumpsters in parking lotTV didn’t work, and there was no attempt to fix issue