Astoria Hotel West

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Solo Traveler
  : nothing, asked for nonsmoking, got a smoking room. Had to switch
  : Room was hot and aC was poor. Remote did not work, TV wouldn't come on. There wasn't even coffee available in the moring.

Very Poor
Traveller Type: Solo Traveler
  : The front desk clerk, Anne, was absolutely wonderful. She was very attentive and I could tell she was sincerely upset for not being able to find my reservation nor to be able to accommodate me.
  : My reservation could not be found and there were no rooms available for me at the time of checkin. I cannot give any opinion of the rooms or anything else about the property because I never actually got to see a room.

Very Poor
Traveller Type: Traveling as Couple
  : We didn't get breakfast
  : Well didn't have extra pillows, stopper in the sink, the rug came up at the door trying to trip someone up, the phone was broke, the clock was broke and manager were nasty talking.

Good
Traveller Type: Solo Traveler
  : Room is very spacious very comfortable
  : For coming back in a little better it appeared to have dust coating on floor near chair also there were no wash rags in the bathroom

Fair
Traveller Type: Family with Young Children
  : There was no free breakfast
  : The advertisement about free breakfast and pool I understand we are in the middle of a pandemic then if thats the case take some money off the room if you dont have the ammentities you offering.

Poor
Traveller Type: Traveling as Couple
  : Room 34
  : The cashier was nosey and he called my ex wife and gave her my room number

Poor
Traveller Type: Solo Traveler
  : I liked that it was close to the cemetery I needed to visit
  : It was a hot mess. The first room I was in, I found a beetle the length of my pinkie...alive. The lamp shades were beat up beyond what was reasonable, there were sections on the wall where the paint was all scratched where someone who is legally blind could see it, the bed skirt was a good 6 inches back from square on the bed so it was very messy and a trip hazard at the foot of the bed, the fridge didnt work and the microwave had cigarette burn grooves (yes plural) on it in a non smoking room. The room that I was moved to as a result of the non working fridge, had at least a dozen burn marks on the jacuzzi tub, burn marks in the toilet - one of which was slightly smaller than a quarter, burn holes in the blanket on the bed.

Poor
Traveller Type: Traveling as Couple
  : The room they gave me at check in had ac unit that didnt work so had to switch rooms. Astoria advertises breakfast included there was no breakfast offered not even coffee.

Disappointing
Traveller Type: Traveling as Couple
  : Location
  : For the price of the room 80.00 I was not impressed to a lot of things were not up to standard Jacuzzi bath did not work got to the room and there was only one towel AC there was only one level for the fan random guest knocking on door of room