SureStay by Best Western Obetz Rickenbacker Airport

Very Poor
Traveller Type: family with young children
  : Nothing
  : They called me that day to confirm my 2 rooms and when we got there, they had sold my rooms and only had 1 room with a king bed for the 6 of us.

Very Poor
Traveller Type: solo traveller
  : Not one thing
  : The hotel listed looked NOTHING like the photos online. I stayed there ONE night and was afraid I would get "something" from that hotel. The room was filthy, the toilet clogged and would not flush, the 1st floor room had broken drywall dust on the window sill, raccoons DURING THE DAY in the garbage outside the room, not to mention the live in tenants for hotel sit directly in front of the window to smoke so no privacy. The TV was broken, there were no towels, only hand towels and wash cloths. The carpet by the door was missing, the bathroom floor was dirty with hair, crumbs and debris. The sink and light switch to bathroom had dirt all over it. The lobby, all the furniture in photos was no longer there... along with the food, most was still frozen and freezer burn for breakfast. The 1st floor smelled like wet carpet, with fans blowing on it. This was the absolute WORST hotel I have ever stayed in. This hotel should be shut down, condemned. I originally thought it was shut down and homeless people were running this hotel. I would rather have slept on a park bench than stay one more second in that place. If I had been able to get a room elsewhere the first night, I would have left right after I walked in. It went from bad to worse the longer I stayed.

Very Poor
Traveller Type: young couple
  : My room I booked was not available when I arrived I booked out a week in half in advance gave me another room for the same price room was terrible dirty 88

Very Poor
Traveller Type: family with young children