The Chicago Hotel Collection River North Mag Mile

Very Good
Traveller Type: young couple

Fair
Traveller Type: review category business travellers

Very Good
Traveller Type: group

Very Poor
Traveller Type: review category business travellers
  : The location was great.
  : I was charged a cleaning fee for having a cut on my finger that bled and throwing away the bandaid in the trashcan. I usually stay in this hotel when I come to town, but I will not be doing so again.

Very Good
Traveller Type: solo traveller
  : Cleanliness, the industrial, semi finished look, good quality fixtures, design aesthetics, comfortable bed, spacious bath.
  : Proximity to Metra

Very Poor
Traveller Type: family with young children
  : Online price
  : Being told it was $266 extra for fees because I am not a member of their business. Ladies were extremely rude and even after a call was made from booking.com to make sure prices were upheld, they weren't.

Fair
Traveller Type: with friends
  : Close to downtown Chicago, however scary area should be on the lookout
  : Charged me additional $50 just for something that was mandatory and all I received was 6 cokes To expensive and needs to be renovated Also the twins beds are bunk beds

Very Poor
Traveller Type: young couple

Disappointing
Traveller Type: solo traveller
  : The design. Filtered water, coffee and tea 24/7. The location a bit aside from the city center but still near the train station.
  : I am very disappointed because I was expecting a 335$ bill, but the hotel charged me 378$ and twice!!! I had to call the bank to cancel one, and this is the 1st time when it happens to me. I have been to 33 countries and this is the 1st time!!! Its the first time when I write a review because I feel like the fooled me. And Booking.com said that this is against their policy but they didn't do nothing to make a refund. And with the mandatory fee of almost 50$ a day for things I couldn't use: it was supposed to get 6 bottles/cans of water and soda, and the two nights I spent there they was run of bottled water and I don't drink soda. The second thing that you have a restaurant gift certificate for each night 25$, BUT you have to buy each certificate for 10$, and your bill has to be more than 50$ and there is not a lot of options near you, and if you are alone you won't spend 50$ in a restaurant for a meal (in my case). The city pass, yeah you can buy it for the same price at their website, you don't have to pay 50$ to get this opportunity.

Fair
Traveller Type: family with young children
  : Love the unique rooms and space. The vintage vibe and the basement with the games and kitchen is GREAT
  : The air condition did not work so the room was a SAUNA ;/ Hard to sleep.