Hyatt House Charlotte Rea Farms

Very Good
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : Didn’t eat breakfast. Had to go to ER at 5 in the morning, which was just 1/2 mile down the road. That was awesome.
  : Parking

Very Good
Traveller Type: family with young children
  : great beds and linens and location
  : No one came to make beds or refresh towels even though we left early in the morning and there was plenty of time. We returned late at night so no housekeeping was available then. The parking is completely inadequate for the location. Both days we saw vehicles being towed and had people in the customer service line complaining about it. The front desk knew about it and was not helpful. if this is a situation they know about, then they should valet to an acceptable no tow area when their lot is at capacity.

Disappointing
Traveller Type: family with young children
  : clean great breakfast
  : room too small for family of 3

Very Poor
Traveller Type: family with young children
  : We arrived on Thursday evening we went out for a few hours came back cooked as we were cleaning up we noticed ants all over the kitchen. One of the ladies brought us up some towels and she saw the ants so she moved us to another room.. It was already like 10:30 at night We went to go to bed and there are dead bugs in the beds so we went downstairs And told the people at the front desk ask for clean bedding she said OK 30 minutes later no betting so we went bad downstairs and she says I didn't know you meant today.. So we are at 12 o'clock at night making our own beds instead of putting us in another room we went down and talked to the manager the following day and he said the only thing I can do for you is Give you a 1/2 a night free that's all he said and then he turned around and walked away when even let us talk needless to say no I will never come back to that hotel again. I thought it was gonna be a great day for me and my daughter who haven't had mother daughter time in a long time but yet it was ruinedfor
  : Read the above statement

Very Poor
Traveller Type: young couple

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple