The Suites at Fall Creek By Diamond Resorts

Policies

No special conditions apply for groups.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform The Suites at Fall Creek in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Heated Outdoor Pool (seasonal) is closed from Tue 13 Sept 2022 until Fri 26 May 2023
A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Renovation work is done from 09:00 to 18:00 daily, some areas of the hotel are under renovation.

Please note the marina is open from Friday through Tuesday from 08:00 until 16:00. The marina is closed Wednesday and Thursday.

Please note that no daily maid service is provided.

The name on the credit card used for the booking should correspond to the ID presented at the property.

Please note that the hours for the lobby and front desk are open from 6 am to 11pm.