Extended Stay America Suites - Seattle - Bothell - Canyon Park

Very Good
Traveller Type: young couple

Poor
Traveller Type: review category business travellers
  : Location
  : Dirty

Poor
Traveller Type: review category business travellers
  : Location and the ease of use to get in and out. Quiet, other than a few barking dogs in rooms, I never heard my neighbors.
  : The level of filth. The room I was given I was told there would be a mild pet odor that had been reported and because I had a broken foot upon checking in I wanted to stay on the first floor so I agreed to try it. The smell was nowhere near mild. The room should really be completely stripped and deep cleaned. The room a/c filters should be cleaned and the carpets should be cleaned. I spent the first two days cleaning the room up. The front desk evening crew other than one lady, were more inconvenienced by me asking for anything and always had an excuse to not work. Anytime I went to the front desk other than first thing in the morning, there was no one there and I had to call on a lobby phone to get service. I asked to pay for additional nights and was told to come back in the morning that they were not able to do anything like that for me. How do they check in a guest if they cannot accept money. The amount of dog feces around the property was horrific. I counted over a dozen piles in the gardens along the hotel building alone on one of my walks. The property is not well maintained at all which is so disappointing because it has so much potential. It was my favorite room style of them but would be nice without the odor.

Very Poor
Traveller Type: with friends