HomeTown Inn and Suites Belle Plaine

Very Poor
Traveller Type: Business Traveler
  : hotel appeared remodeled, pool area nice, room updated, large tv
  : bed bug bites in the morning!!!! on my neck, arms, stomach and behind my knee. that turned into welts as i was allergic to the bites. my husband had them on his arm and leg. he and i are 64 yrs old! never happened to me before in my life. we told the hotel clerk immediately that they had a major problem! and left a note for the maid warning her. we were not given a receipt we called next day and were told that the manager wouldnt be in until monday we came in monday and were told bookings.com was responsible called booking.com who called hotel who said they they would not refund us and when i called hotel again and asked why the hotel said because they rented the same room out the next night after us and there were no new complaints! they do not care about the publics health! do not stay at this hotel!