Mint House SoCo Austin

Good
Traveller Type: young couple
  : great location very updated, clean and spacious apartment.
  : very noisy! Although the apartment was great, the outdoor areas were run down and smelly in the parking lot. Hot water heater was out and we had to wait to move. understand some of these issues are not the fault of Mint House, they made an effort to make good in it.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children

Good
Traveller Type: group

Poor
Traveller Type: family with young children
  : This rental property was warm and had hot water and a working kitchen, which was our priority in booking, since our power had been out for several days due to the ice storm in Austin. It was close to our home, which made it convenient.
  : The check in process was horrible, the company was unable to process my credit card despite it being functional, and they were terrible at communicating the issues or next steps. I needed this to be a smooth process because I was literally managing my family's wellbeing during a natural disaster, and we did not receive much understanding or support. Additionally, the unit is incredibly loud due to other neighbors slamming doors and talking all night long, so we got no sleep. The sheets and towels were uncomfortable. The price was pretty extraordinarily high for such a basic apartment rental. We were very disappointed and ended up just coming back home (without power) instead of staying here longer.

Very Good
Traveller Type: solo traveller

Poor
Traveller Type: group

Good
Traveller Type: young couple
  : Generally good
  : 1) Water valve in the master suite shower was not working and the shower couldn’t be used. 2) The support for hygienic paper in the master bathroom was broken and there was no paper available. 3) No room cleaning along the stay.

Wonderful
Traveller Type: family with young children
  : beautiful apartment, great location,
  : a little hard to find the apartment, and there’s no physical staff on site, once you get the remote staff it’s fine, they are very helpful

Wonderful
Traveller Type: group