Quality Inn Arcola

Poor
Traveller Type: Solo Traveler
  : Good Location
  : Room was ok, mirror was damaged in bathroom, bath tub faucet leaking. Key did not work well, had to get it redone a few times. Breakfasts poor choices, no source of protein. Coffee cold, saw one insect on counter. No one at Front Desk, had to ring a bell & someone would come. Staff was ok but very business like.

Poor
Traveller Type: Family with Young Children
  : It was close to our daughter
  : No elevator Pool has been broke for over a year AC broke in one room. Didnt fix it, gave us dirty fan. Cereal at breakfast was stale Very stuffy in the hotel lobby

Very Good
Traveller Type: Traveling as Couple
  : It was quiet & comfortable.
  : The TV/remote was very hard to operate, there were no instructions, ie the guide button didnt work, had to flip through hundreds of channels, it would lock up. The outside pool was not open. The light above the vanity wouldnt come on half the time. The shower curtain wasnt long enough, water got out and soaked the bath mat every time.

Very Poor
Traveller Type: Business Traveler
  : Location was close to the job. Thats about it unfortunately
  : There were rats and roaches in the rooms. There was hair stuck to the walls in the bathroom, and dirty toilet paper on the floors and stuck on the walls of the bathroom. The carpet was filthy and the rooms stunk horribly. Definitely NOT rated how it should be. The owners dont seem to take any pride in their establishment. If the hotel had not been so close to the job we were doing, on top of being the only one available in town with 3 rooms, after we got to the hotel, we wouldve left!!!! Check your rooms before you stay!!! Dont trust these ratings. Do better Quality Inn.

Very Good
Traveller Type:
  : Staff are excellent! Breakfast was great!

Good
Traveller Type: Traveling as Couple
  : Location and price. Very clean comfortable room
  : No breakfast yet full facility is set up. Coffee urn had lukewarm coffee.

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : Clean lobby and nice continental breakfast. Free Parking.
  : My room wasn't cleaned when I was out for the day. (new sheets, new towels etc..No room phone or writing paper(bible)No sleep my second night - noise all night from room next door - Loud TV heard through wall. Doors slamming all night.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple